01Business alignment
AI priorities begin with defined business outcomes and identified friction rather than available technology.
02Leadership and ownership
Accountable leaders own outcomes, decisions, investment, and operating consequences.
03Data readiness
Relevant data is governed, accessible, reliable, and fit for the decisions AI will support.
04Architecture and integration
AI capabilities can connect to enterprise context and workflows without creating fragile complexity.
05Work redesign
The work, handoffs, exceptions, and human decisions are redesigned before automation.
06Governance and risk
Risk-based authority, controls, escalation, monitoring, and incident response are operational.
07Talent and operating model
The enterprise has clear roles, skills, capacity, product ownership, and support practices.
08Trust and adoption
People understand system boundaries, evidence, accountability, and how to challenge or override outputs.
09Value measurement
Measures connect AI-enabled work to decision quality, capability, customer outcomes, risk, or economic value.