David StottMBA

Executive Assessment

Business Process Readiness Assessment

Assess whether critical work is understood, owned, simplified, measurable, and ready for transformation or automation.

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Weighted Readiness Profile

Score the operating evidence, not the ambition.

Use a five-point scale. All questions are required so each weighted dimension is represented in the executive summary.

0 of 18 questions0% complete
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01

20% weight

Outcome and ownership

The process has a defined business outcome and accountable owner.

1The process has a clearly defined business outcome.
2One accountable owner can make cross-functional process decisions.
3Affected customers and employees are explicitly identified.
02

20% weight

Process clarity

Current work, decisions, exceptions, and controls are visible.

1The actual process is understood across functions, not only documented locally.
2Value-creating decisions and required controls are distinguished from routine activity.
3Common exceptions and workarounds are visible and quantified where evidence exists.
03

20% weight

Friction and handoffs

Recurring delay, rework, escalation, and customer effort are diagnosed.

1Recurring delays and rework are supported by operating evidence.
2Handoffs move context with the work instead of requiring reconstruction.
3Approval and escalation levels are proportionate to business risk.
04

15% weight

Information readiness

People have trusted information at the point of decision.

1Decision-makers can access the information required to act.
2Teams use consistent definitions and trusted sources for material decisions.
3Manual translation or reconciliation is the exception rather than normal work.
05

15% weight

Measurement and learning

Baseline, capability indicators, and business outcomes guide improvement.

1Current performance has a credible baseline.
2Measures distinguish activity from improved capability and value.
3Process outcomes are reviewed and used to change decisions or work.
06

10% weight

Change capacity

Leaders and teams have the capacity, trust, and support to adopt redesigned work.

1Leaders have reserved capacity for decisions and barrier removal.
2Affected teams understand why the work must change.
3Skills, incentives, support, and feedback mechanisms reinforce the target process.

Answer all questions to calculate the weighted result.